ACT! 2010 builds on a history of powerful new features, as well as improvements
to areas of the product you use every day. ACT!
2010 helps you organize all the details of your customer relationships in one
place - from basic contact information to detailed notes on past interactions -
for a complete view of the people you do business with. Improve your marketing
effectiveness to attract new customers and get more from existing relationships.
And, take action on your most qualified sales leads with total visibility and
control of your pipeline.
New Features:
Designed Look - Not only will you
get streamlined layouts, you'll also have instant access to search from
any view - no longer going through
the lookup dialog; related tasks that provide you with more options for
working with contacts, groups, opportunities, and more; consolidated menus
with relevant feature options; big "easy" buttons for tasks you complete
most often; and a new button that lets you create anything new, from
contacts, to activities, and more.
Social Media Integration - Tap into the endless possibilities of
social networking and online resources for instant knowledge about your
customers. See your customers on LinkedIn, Facebook, Plaxo, and ZoomInfo, or
other sites you choose, to quickly understand more about their interests,
their past work history, and their connections.
ACT! E-marketing* - Generate actionable demand with end-to-end
e-marketing* that intelligently and automatically reaches out to your ACT!
contacts, runs e-mail marketing campaigns in minutes, and delivers results
right to the ACT! Contact Record, saving you money by helping you focus on
the right customers. *Requires an additional subscription
Sales Tracking Functionality - Sales tracking functionality in ACT!
has been completely redesigned to maximize the way you manage leads. Sales
opportunities now behave and appear like contacts, groups, and companies,
making them more flexible than ever.
Streamlined Reports View - With
the streamlined reports view, easily understand which ACT! reports are
available to you, mark reports as
your favorites for quick access, and customize report descriptions for a
view that's more personalized to your needs.
12 Dashboard Charts - New dashboards have been added to ACT!,
giving you at-a-glance snapshots of your customers, your sales
opportunities, and even your users.
13 Opportunity Reports - Better
understand your biggest opportunities for quick wins. Run one of the
13 new reports you've been
asking for.
Custom Reports
Welcome Page - They have made it really easy for you to get the
most out of ACT! with quick access to common resources, tips on using ACT!,
where to go when you need more in-depth help, and ACT! news - all from the
new Welcome Page.
Send Calendar Invitations - Not all your customers use ACT!. We
know that, which is why you can send ACT! calendar invites to customers who
use iCalendar connected calendars, like Gmail, and the invitations you send
will appear on their calendar.
Share Contacts with vCard
Mail Merge and Instant Quotes
Simultaneously Create Remote Databases
Support Global Selling
Features:
Manage Relationships
60+ pre-defined fields for contact details, e-mails, and phone numbers
Note, history, activity, and document tracking
Social media profiles
Last communication fields
Duplicate checking
Record merge
Related contacts
Group and company tracking
Automatic add and remove of contacts in groups and companies
Linked company and contact fields1
Tabbed interface
Big "easy" buttons
Right-click2 and one-click functionality
Type-ahead
Multi-select drop-downs
"Layman" verbiage throughout
Setup assistance for configuring preferences
In-context help, feature tours, and documentation
Search
Central search
Lookups on all fields
Advanced queries
Activity, opportunity, document, and user lookups
Save lookups as groups and companies
Be More Productive
Activities tied to contact records
Editable priority, activity, and history types
Activity series3 for activities with multiple steps
Activity rollover
Multiple calendar views
Filterable task list view
Activity alarms
Calendar pop-ups
Calendar access by user
Market Effectively
E-mail marketing5
Drip marketing5
Survey and Web forms5
Marketing results tab5
Attach e-mails to contacts
Preformatted templates for e-mails and letters
Mail merge to contacts and groups
Validate and correct addresses during mail merge
History of all customer correspondence
Sell More
Opportunity note, history, activity, and document tracking
Product and service tracking
Built-in ACT! sales stages
Opportunity date fields
Opportunity designations as open, closed-won, closed-lost, and inactive
Instant quotes4 6
Filterable opportunity list view
Opportunity list export to Microsoft Excel
Measure Results
Interactive activity, opportunity, and user dashboards
Dashboard targets
Interactive pipeline report with drilldown capability
50+ preformatted report templates
Export reports to Excel, HTML, PDF, or e-mail
Connector for third-party report writers
Share and Secure
Data sharing with 1-10 users
Secured contacts, notes, history, and opportunities
Company security7
Five security roles for users
User permissions and access specifications
Password rules
Personalize3
Layout designer for editing layouts
Field types designated as date, currency, yes/no, expansive memo, and
picture
Remove, edit, or add fields
Add values to drop-downs
Customizable menus4, toolbars, columns, and navigation bar
Customizable sales processes
Customizable opportunity field names and field types
Customizable dashboards with the dashboard designer
Customizable reports with the report designer
ACT! online community for free downloads
ACT! Software Development Kit (SDK)
Enhancement solutions developed by third-party8 vendors
Access
Online access
Offline access
Mobile access, including BlackBerry and iPhone 9
Citrix or terminal services
Integrate
Office and Outlook integration10
Send meeting invites from ACT! to any iCalendar connected calendars
Contact4 and activity creation from Outlook e-mails
Share ACT! contacts in vCard format
Lotus Notes integration
Excel import and export
Sage accounting solutions integration
Administer and Maintain
Automatic backup
Automatic database maintenance
Automatic synchronization
1 Not all fields can be linked and linked field types must be
compatible.
2 In ACT! Premium for Web, this feature may behave
differently.
3 In ACT! Premium for Web, administrative functions must be
performed on the Web server.
4 This feature is not available in ACT! Premium for Web.
5 Requires additional subscription.
6 Requires Microsoft Excel and Word 2002, 2003, or 2007.
7 Limited access group and company names will be viewable from
the tree view, but all associated information will remain inaccessible.
8 Sage and its affiliates are in no way liable or responsible
for any claims made related to products or services provided by third party
vendors. Sage does not guarantee the quality of third party products or
services.
9 Requires additional purchase.
System Requirements:
Operating System: Windows 7 (32-64 bit), Microsoft
Office XP, 2003, and 2007 (SP3 recommended for Office XP and 2003 and SP2
recommended for Office 2007)
Processer speed for Windows XP: 600
MHz Pentium III processor (or equivalent), 512 MB system memory (1
GB recommended)
Processer speed for Windows Vista: 1.8
GHz Pentium IV processor (or equivalent), 1
GB system memory
Hard
Drive Space: 1 GB
Other: DVD
drive
Graphics: SVGA
(800x600) or higher resolution monitor, recommended resolution is
1024x768
Works With:
Microsoft Outlook XP, 2003, and 2007 (SP3 recommended for Outlook XP and 2003)
Microsoft Outlook Express 6.0 SP21
Lotus
Notes 6.5, 7.0.2, and 8.0
Eudora
5.2
Internet Mail SMTP/POP3
Microsoft
Internet Explorer 6.0, 7.0,2, and 8.0
Adobe
Reader 6.0, 7.0
VMware
Workstation 5.x and 6.x; VMware Fusion, VMware Server 1.x, 2.x
Citrix
using Presentation Server 3.0, 4.0 or 4.5
Parallels
Desktop for Macintosh 4.0, and Parallels Workstation 2.2 for Windows
Sun Virtual Box 2.x
Devices that Sync with ACT! by Sage 2010 Minimum System Requirements:
ACT! Link for Palm OS:
Palm OS 3.5-5.4
33 MHz device processor
8 MB system memory; 500 KB free plus 1 KB for each contact Palm HotSync Manager 3.5-4.1.0 (4.1.0 recommended
for -Windows XP, included with Palm Desktop 4.1.4e) and 7.0.2 (included with
Palm Desktop 6.2)3
ACT! Link for Pocket PC:
Pocket PC 2000, 2002 and Phone Edition (Windows CE 3.0)
Windows Mobile 2003 (Windows CE 4.0 and 4.20.0)
Windows Mobile 2005, 5.0 and 6.0
133 MHz device processor
16 MB system memory; 500 KB free plus 1 KB for each contact
Microsoft ActiveSync 3.5-4.5 (4.5 recommended for Windows XP)
Microsoft Windows Mobile Device Center 6.1
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