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Shipping and Return Policy
Trinity Software Distribution ships packages Monday through Friday. Most orders received before 3:00pm (EST) will be sent the same day. Free shipping applies only to the continental United States. If you choose a FedEx option and your product is not available to ship within 24 hours, a representative will call and notify you of the expected ship date within 1 business day.
Rates for shipping within the United States
| Over $200 | FREE |
| Under $200 | $3.00 |
| USPS Priority | $7.00 |
| FedEx Ground | $8.00 |
| FedEx 3 Day | $14.00 |
| FedEx 2nd Day | $18.00 |
| FedEx Standard Overnight | $35.00 |
| FedEx Overnight Saturday Delivery | $60.00 |
*Please Note: Trinity Software Distribution Inc. only ships to addresses in the United States and territories of the United States.
International Rates:
FedEx International Priority - $35
FedEx International Economy - $25
USPS International Priority Envelope - $12
USPS International Priority Box - $21
"We do not pay your import fees and taxes. All import fees and taxes are the responsibility of the buyer."
Pricing & Product Availability
The majority of our products will ship the same or next day with the advertised price, but there will be exceptions. Because of market fluctuations, products may not always be in stock. We will do our best to update the website as to current availability. Some items may require a few extra days to get to our warehouse before they can be shipped to you. If that is the case, please be patient, as our price is worth it.
Shipping Terms
All FedEx orders placed for products in stock, before 3:00 PM (EST) on any business day will be shipped the same day, subject to credit approval and product availability. We encourage our customers to use the same billing/shipping address as it expedites the credit approval process, however, having a different billing/shipping address is acceptable. We do not accept orders with billing and shipping information in two different countries. Shipping charges can be viewed while placing the order and are based on flat rate shipping chosen by the customer. Please note, our commercial carrier, FedEX, only delivers on business days. This includes expedited shipments.
Trinity Software Distribution only ships packages Monday through Friday.
Payment Policy
We accept Visa, MC, Amex, Discover, PayPal & Money Order. COD orders must go through an application process for approval. Please call 866-726-3896 to speak with a sales representative.
Money Orders can be mailed to Trinity with a purchase order or print out of the product on our site and shipping instructions.
Software Return Policy:
Unopened software: Trinity Software Distribution will accept returns of UNOPENED software as long as the product is returned within 30 days of the purchase date. The software must be in the original condition and must not be damaged in any way. The product must include the product key codes. You will be charged a minimum 3.5% restocking fee.
Defective Software: Defective software may be returned within 30 days of the purchase date for a replacement only.
Opened/Used Software: We DO NOT accept returns on Opened/Used Software unless the product is defective.
Trinity Software Distribution reserves the right to deny the return of any product we deem tampered with at our discretion.
Return Process:
These return policies are industry standard for all software and media products due to piracy issues.
If your return meets the above criteria, please ship it to:
Trinity Software Distribution
Attn: RMA Dept
437 Lithia Pinecrest Rd
Brandon FL 33511
United States
Include a copy of your original invoice, reason for return and phone number. You will be contacted as soon as the return is received and in process.